misty-egg Y.K. ("we," "us," or "our") establishes this Privacy Policy for information handled through our website (the "Site").
When you contact us, we collect your name, email address, inquiry category and message, and any other information you submit. We may also collect cookies, IP address, device and browser information, pages viewed, referring pages, and access date and time to understand how the Site is used.
We load Google Analytics 4 only after the user consents to analytics. Before consent, or if the user selects "Decline," the Site does not load Google Analytics or set analytics cookies. If consent is given, Google collects usage information through cookies and similar technologies, and we use the resulting statistics without directly identifying individual visitors. The choice is stored in the browser for 180 days and can be changed at any time through "Cookie Settings" in the footer. The prompt will appear again if browser data is deleted, a different device or browser is used, or private browsing is used.
Google Privacy Policy / Google Analytics Opt-out
We do not disclose personal data to third parties except with your consent, as required by law, to protect life, person, or property, or as otherwise permitted by law. We may engage service providers for email, hosting, analytics, and similar operations and allow them to handle information only as necessary, subject to appropriate oversight.
When external services such as Google Analytics are used, information may be processed or stored on servers outside Japan. We review relevant safeguards and handle such information in accordance with applicable law.
We retain information only as long as necessary for the purposes above, to comply with law, or to address disputes. Information no longer required is deleted or anonymized appropriately. We apply reasonable safeguards against unauthorized access, loss, destruction, alteration, or disclosure.
After verifying your identity, we will respond in accordance with applicable law to requests concerning access, correction, addition, deletion, suspension of use, or suspension of third-party disclosure of retained personal data.
Please refer to the privacy policy for each app for details about information handled by that app.
We may revise this Policy to reflect changes in law or our services. We will provide clear notice on the Site of material changes.
misty-egg Y.K.
937-148 Tokiwa, Kamakura-shi, Kanagawa 248-0022, Japan
Phone: +81-467-84-8444
support@misty-egg.co.jp
Effective: April 2026
Last updated: August 13, 2026